Archive of Posts By Sarah Tillitt

Conquesting Campaigns: Beneficial Branding Tool or Not Worth the Trouble?

by Sarah Tillitt ~ December 22nd, 2009

final conquesting SERPDo a search for almost any product or service and you’ll most likely see a variety of paid ads on the results page. Search marketers often talk about the importance of “being there” when a potential customer is looking for you. But some advertisers don’t want to be there just when their own customers are searching; they’d like to be present when their competition’s customers search as well!

Campaigns that target the competition by bidding on competitor brand terms are known as conquesting campaigns. Do a search for BMW and you’ll see an ad for Infiniti in the results. A search for the home store Linens ‘n Things shows an ad for Macy’s housewares department within the results. What are some of the benefits of conquesting campaigns? What are the downfalls?

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Back To School: Do Advertisers Have What It Takes?

by Sarah Tillitt ~ August 31st, 2009

Back to School - Tillitt - v8.31.09Going back to school marks a fresh start for kids of all ages, kindergarten to college. New notebooks, clothes, backpacks and various other school essentials need to be bought and tons of tiny decisions, such as Garfield vs. Hannah Montana folders, need to be made. (This year I’m betting it’s Twilight-themed supplies that fly off the shelves.)

While back-to-school shopping is generally thought of as a traditional shopping activity, i.e. at your local Wal-Mart rather than online, there is opportunity for online advertisers as well to take advantage of the increased consumer demand that the return of classes creates.

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Recession or Opportunity? Rethinking Your Marketing Budget

by Sarah Tillitt ~ April 6th, 2009

budgetmngmt-stillitt

As the first quarter of 2009 comes to a close, it may be an opportune time for some marketers to revisit and re-evaluate the marketing budgets you’ve laid out for the rest of the year. Why? With so many changes taking place in the economic climate, you need to be able to adapt and change as well, and basing your budget off of previous years might not cut it.

Whether it’s money spent on groceries, entertainment or your kids’ allowances, budgets across the country are tightening and the same goes for marketing budgets. Simply basing your current budget on last year’s won’t work, because consumer spending and behavior is very different. However, instead of looking at this as an obstacle to be overcome, search marketers should view this as an opportunity. When budgets are being spread thin and every dollar needs to count, ROI is more important than ever. In many ways, search is more cost efficient than other forms of traditional advertising and it’s more accountable. Shifting budget from other media outlets to online is a great way to cut costs and improve ROI.

You should take into consideration what you’re doing in other marketing efforts when you evaluate how much to spend in search. Have you allocated enough search dollars to capture all the traffic that will be generated by your offline efforts? Failing to do so is a missed opportunity and is not making the most of your search campaign or your offline marketing. Creating an integrated, holistic marketing plan is more than ensuring consistent messaging between on and offline, but is also taking into consideration the impact one has on the other when allocating marketing dollars.

Budget for Efficiency and Relevance

One thing to consider is that if you’re planning to increase cost efficiency by shifting budget into search, your competitors probably are as well. While this makes it even more important for you to ensure you have a presence online, increased competition can also lead to increased cost. There are ways, however, that you can minimize these increases.

Ensuring that your ads are relevant and well-targeted can help you improve your quality score, and keeping your CPCs relatively low allows you to break through the clutter of your competitors. Make sure that your ad copy and landing pages are relevant to the keywords that you’re bidding on. This will keep your quality score up. Also, consider other targeting options, such as if it would be more efficient to geo-target your campaigns to reach consumers in specific regions or cities, rather than running nationally.

Cutting costs doesn’t have to mean cutting ROI, and this is a great time to revisit your marketing budget allocation and see how you can use your online marketing to leverage your offline efforts and maximize your results.

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Super Bowl XLIII: As Some Advertisers Watch from the Sidelines, Will Those in the Game Have the Right Strategy?

by Sarah Tillitt ~ January 30th, 2009

This weekend, families and friends will gather to eat, drink and scream their heads off for what is arguably the largest unofficial American holiday – Super Bowl Sunday. Millions of viewers will tune in to see the Cardinals and the Steelers fight for the championship…and, as always, the highly-anticipated Super Bowl commercials.

Super Bowl Sunday is a unique opportunity for advertisers, in that not only are your ads being shown before a mass audience that spans several demographics, but these viewers actually want to see your ads. They’re waiting and anticipating the commercials. During that :30- or :60-second spot, you are the main event.

But in these tumultuous economic times, glitzy Super Bowl ads can seem like an unnecessary extravagance for some companies. Media buys around the game are down and costs are up. Long-time Super Bowl advertisers such as General Motors and FedEx are sitting this one out, and the pressure is on those companies that are advertising to maximize ROI on this year’s game-time spots.

To ensure these expensive buys pay-off, smart advertisers should not depend only on the eyes that are watching their ads, but also leverage this increased exposure in their online marketing efforts as well.

It’s a pretty standard practice to include a URL in Super Bowl ads, (although, surprisingly, there were still a few who didn’t last year). But how many of the advertisers will not only include a URL, but will tie in their search marketing efforts as well?

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Beating the Economy with Holiday Shopping and Search Integration: Who’s Doing It Right to Ensure They’re the Stocking Stuffer of Choice?

by Sarah Tillitt ~ December 23rd, 2008

In the current economic climate, it’s easy to feel more like Scrooge than Santa’s Little Helper. The fact that the time period between Thanksgiving and Christmas is five days shorter than last year doesn’t help either. It feels like Christmas snuck up on us this year and now we’re left scrambling to get everything done. (Actually, that’s kind of how it feels every year so I’ve been relying heavily on that “5 days less” tidbit to justify my procrastination.)

However, even in the midst of our less-than-stellar economy and the feeling that there’s no time to buy the gifts we might not want to spend the money on in the first place, there’s a silver lining to be seen without ever leaving the house – the aggressively slashed prices and deals that can be found online.

According to marketing research company comScore, sales in the four-day period from Black Friday through Cyber Monday saw a 13% increase versus the same time period in 2007. So far, overall online holiday sales have remained consistent with last year’s sales despite consumers’ desires to cut down on holiday spending. In a comScore survey conducted the weekend before Thanksgiving to gauge consumers’ attitudes towards holiday shopping this year, 39% of respondents stated they planned to use the Internet to help cut costs.

So, what are advertisers doing to capitalize on the attention from these shoppers to boost online sales? After doing some surfing, it seems the popular online promotions include free shipping offers and other special online-only discounts. But are advertisers this holiday season bringing these offers to the consumer with search marketing or are they waiting for the consumer to discover their fabulous offers on their website?

To see which advertisers were more likely to end up under the Christmas tree, I assumed the mind of an ordinary consumer doing some broad searches to jump start ideas for a gift list. At the time of this post, Victoria’s Secret, who’s pretty good at aggressive holiday marketing, was offering free 2-day delivery on orders meeting a certain minimum. However, when I searched for “pajamas” and “lingerie,” neither paid ad that showed up had any mention of this offer, nor any other holiday special. (Inexplicably, they didn’t have an ad show up at all for the search “women’s underwear.”)

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