Toyota Recall: Search & Social Meltdown

by Joseph Cowan ~ February 25th, 2010

In a world of instant everything, food, phone, news and stock price changes, one would think that in a marketing or public relations crisis, a company or competitor would use any media at their disposal to strategically position themselves and leverage their product in a media storm. As an example, let’s look at Toyota. In the news now for weeks owing to an issue with their brake pedals, floor mats and now maybe even their automotive computer systems. Toyota reacted slowly and the media has been relentless. Consequently in January, Ford and Chevy both outsold Toyota, while Toyota sales dropped 16% (Reuters, Feb 2 2010).

Continue reading »

If you enjoyed this post, make sure you subscribe to my RSS feed!

How SEO Can Help Your Paid Search Campaigns

by Eric Baggett ~ January 26th, 2010

It’s common for businesses to ask how SEO is going to help their paid search efforts. This is an often misunderstood relationship, and when working with Fortune 500 companies, you can’t simply say because I said so. So, I thought I’d tackle this with a three-fold approach:

1. Market Share

2. Improved Metrics

3. Revenue

Market Share

For small service-oriented or e-Commerce businesses, click-through-rate and conversions are paramount. However, for large companies, brand recognition is an equally important component of search marketing. Combining organic search with paid campaigns increases exposure for important branded and non-branded key phrases, ensuring that you are in front of your target audience at critical times. It’s pretty simple math – more listings means more chances someone will see one of your listings and associate your company with the search term. When presented with a viable opportunity to increase exposure and position your company as the industry leader, why wouldn’t you?

Continue reading »

If you enjoyed this post, make sure you subscribe to my RSS feed!

Geo-Targeting and PPC: A way to boost your conversion metrics

by Allana Banks ~ December 8th, 2009

coupons - allana banks v12.8.09While looking at the Sunday paper one morning, I began to daydream about how much money I would save if I would just commit to coupon clipping. I then saw a coupon for a client that I work for and noticed that they had a call to action to find recipes and tips online. I thought it would be nice to see how many people would actually use the coupon or take it a step further and use search to get recipes to use the product. I felt it was great that they were using print advertising to bring awareness of their recipe site but wondered why they didn’t utilize paid search to promote their free standing inserts. So for their next Free Standing Insert (FSI), we decided to test the geo- targeting feature (that I discussed in my last blog post) to target certain markets that would receive the FSI in their local paper and see if there was a lift in recipe prints for the promoted recipe. After discussing with the client, we felt that this would be good to test since their next insert would be for one of their most popular recipes.  In my mind, this was a no brainer, but looking at it through the eyes of the client, there are so many marketing verticals utilized and sometimes one can forget the ease and simplicity of search and how it can boost other marketing efforts. Here are a few tips on how to tie different marketing platforms together to boost sales or conversions of a particular product.

Continue reading »

If you enjoyed this post, make sure you subscribe to my RSS feed!

Google Sitelinks Beta for Paid Search – Round 1

by Erika Moersch ~ December 1st, 2009

Google Sitelinks have recently launched in Beta for Paid Search ads.  These operate in basically the same way as Organic Sitelinks do, however, one must set them at a Campaign level versus. them automatically getting picked up by engine spiders. 

Thus far, most accounts chosen for the Beta have been enabling the links for their branded Campaigns.  Branded keywords will most likely trigger the Sitelinks versus non-branded.

An advertiser can log into their AdWords account, choose a Campaign, go to the Campaign Settings tab and post up to 10 Sitelinks.  Once the links are named and assigned landing pages, they may show along with your Paid Search ad in Google’s results.

Continue reading »

If you enjoyed this post, make sure you subscribe to my RSS feed!

GroupM Search, comScore Announce Study Exploring the Interplay of Social Media and Search

by Cindy Kerber Spellman ~ October 6th, 2009

Download the white paper:

The Influenced: Social Media, Search and the Interplay of Consideration and Consumption

A study announced today by GroupM Search, comScore and M80, exploring the interplay of search marketing and social media, reveals the dramatic correlation influenced discovery of brands through social media has with search behavior, including more lower-funnel searches and increased paid search click-through-rates (CTR).

The study,“The Influenced: Social Media, Search and the Interplay of Consideration and Consumption,” explored the correlation between social media exposure and search behavior across different verticals, including automotive, consumer packaged goods and telecommunications.

Key findings include:
- Consumers exposed to a brand’s influenced social media and paid search are 2.8x more likely to search for that brand’s products

- There was a 50% CTR increase in paid search when consumers were exposed to both influenced social media and paid search

- There was a 42-point lift in searcher penetration around brand product terms when consumers were exposed to both influenced social media and paid search compared to paid alone

What the study tells us is bigger than correlation, making the topic at large, Discovery. We’ve learned how internet users discover and engage with brands in social media and how that discovery influences search behavior. The findings help us to better understand how the intent expressed by consumers via search is established through social media exposure and the interplay between the two channels.

Of note, it further validates our view that generating upper-funnel awareness and influencing consideration through influenced social media (social media leveraged by a brand advertiser) can produce better down-the-funnel performance with paid media, such as paid search. In our white paper, we expand on the findings and address the value of the synergy between paid, owned and earned media. Additionally, we address the state of media today, challenges advertisers face, and introduce the discussion of Media Delivery and Media Discovery and the new thinking we must consider in making maximizing engagement that drives lower-funnel activity.

As CEO of GroupM Search-The Americas Chris Copeland addresses in the whitepaper,:

“As advertisers come to recognize a need to create greater connections on a one to one level with consumers, they also must acknowledge a shift in their approach to advertising. If they agree with the assessment that media delivery in traditional forms has a limited impact given the threats identified above, then it is equally important to understand the new advertising mandate of media discovery.

Media discovery represents a shift in approach where allowing your brand to be central to the conversation but doing so in a manner that uses your brand, its products and the assets associated with both at the center. Media delivery has been about using buying clout to drive scale and push out paid media to broad swaths of consumers. Media discovery is about using the owned and earned media that a brand can produce to its advantage.”

He later concludes the implications for digital advertising at large:

“At this stage of digital advertising development, the goal has to be investing more intelligently to get people into your brand consideration and drive them through the process to a location well suited for paid media effectiveness, such as paid search.”

On Tuesday, October 6, GroupM Search, comScore and M80 will sharing the findings and implications of the research for the first time publicly. Check it out at SMX East at 1:30 – 2:45 p.m. in Room 1A03.

A study announced today by GroupM Search, comScore and M80, exploring the interplay of search marketing and social media, reveals the dramatic correlation influenced discovery of brands through social media has with search behavior, including more lower-funnel searches and increased paid search click-through-rates (CTR).

The study,“The Influenced: Social Media, Search and the Interplay of Consideration and Consumption,” explored the correlation between social media exposure and search behavior across different verticals, including automotive, consumer packaged goods and telecommunications.

Key findings include:

  • Consumers exposed to a brand’s influenced social media and paid search are 2.8x more likely to search for that brand’s products
  • There was a 50% CTR increase in paid search when consumers were exposed to both influenced social media and paid search
  • There was a 42-point lift in searcher penetration around brand product terms when consumers were exposed to both influenced social media and paid search compared to paid alone

What the study tells us is bigger than correlation, making the topic at large, Discovery. We’ve learned how internet users discover and engage with brands in social media and how that discovery influences search behavior.

The findings help us to better understand how the intent expressed by consumers via search is established through social media exposure and the interplay between the two channels. Of note, it further validates our view that generating upper-funnel awareness and influencing consideration through influenced social media (social media leveraged by a brand advertiser) can produce better down-the-funnel performance with paid media, such as paid search.

In our white paper, we expand on the findings and address the value of the synergy between paid, owned and earned media. Additionally, we address the state of media today, challenges advertisers face, and introduce the discussion of Media Delivery and Media Discovery and the new thinking we must consider in making maximizing engagement that drives lower-funnel activity.

As CEO of GroupM Search-The Americas Chris Copeland addresses in the whitepaper,:

“As advertisers come to recognize a need to create greater connections on a one to one level with consumers, they also must acknowledge a shift in their approach to advertising. If they agree with the assessment that media delivery in traditional forms has a limited impact given the threats identified above, then it is equally important to understand the new advertising mandate of media discovery.

Media discovery represents a shift in approach where allowing your brand to be central to the conversation but doing so in a manner that uses your brand, its products and the assets associated with both at the center. Media delivery has been about using buying clout to drive scale and push out paid media to broad swaths of consumers. Media discovery is about using the owned and earned media that a brand can produce to its advantage.”

He later concludes the implications for digital advertising at large:

“At this stage of digital advertising development, the goal has to be investing more intelligently to get people into your brand consideration and drive them through the process to a location well suited for paid media effectiveness, such as paid search.”

If you enjoyed this post, make sure you subscribe to my RSS feed!